A conversation-analytics AI platform that drives results in collections and sales — built on our own speech-to-text engine, with 120+ languages, 100% call coverage and full data sovereignty.
Conversation AI in 120+ languages
Most operations measure quality by sampling: only a small fraction of calls is ever heard. Every other conversation — the opportunities, the risks, the coaching moments — stays invisible.
Only 1–2% of calls get reviewed.
Subjective, delayed, inconsistent scoring.
Missed sales and collections go unmeasured.
Every conversation is analyzed automatically.
Objective, instant, consistent feedback.
Opportunity and risk visible on one screen, instantly.
More collections and more sales from the same team. Vocal Future reads the payment and buying signals in every call and points your team at the accounts that convert.
Focus on collectible accounts first — put effort where the return is highest.
Catch buying intent and hesitation early, and act at the right moment.
Easy integration with your existing call-center and CRM systems.
Start with collections and sales; grow into quality, automation and assistant capabilities on the same engine.
Detects payment and buying signals and steers the team toward results.
100% call coverage on our own LLM; customer sentiment, compliance and satisfaction on one screen.
Our own engine for call-center audio; 120+ languages, 7.53% WER (under stated conditions).
AI-powered text-based customer interaction.
A combination most generic cloud AI solutions can't offer: our own model, data in the EU and proven accuracy.
Our own LLM; data is processed in our data center in the EU; GDPR compliant and ISO 27001 & ISO 9001 certified. In the API, audio is deleted immediately after processing; retention is under your control.
No external dependency. Handles 120+ languages on a single engine — cost and privacy stay under your control.
Not manual sampling — every conversation. Full visibility, consistent coaching.
7.53% WER on real call-center audio (Turkish) — from the field, not the lab.
For organizations with heavy call operations and their solution partners — from enterprise to the public sector.
End-to-end integration and co-selling with our solution partners.
An Istanbul-based, 3,500-seat call-center operation with a 16-year track record. ~5,000 calls a day were analyzed across a 100-person sales team.
Quality control ran on sampling; only a small fraction of calls could be reviewed. Performance and conversion opportunities went largely unmeasured.
Vocal Future Quality Monitoring replaced manual sampling with 100% automated analysis. Every agent received consistent, objective, instant feedback on every call.
Data security — decisive for banking, collections and the public sector — is at the center of the design.
Our certifications
At the core of the platform is our own speech-to-text engine, running at 7.53% WER on real call-center audio (Turkish). Also available as an API or license.
120+ languages on a single engine.
Easy integration with any system.
Proven accuracy on real call-center audio.
Türkçe
English
Français
Deutsch
120+ languages
In a 15-minute demo, let's look at the potential together — on your own calls.
Vocal Future is a conversation-analytics AI platform that drives results in collections and sales — with its own speech-to-text engine, data in the EU and 100% call coverage.
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